Customer Service Manager
Pubblicato il 26-08-2026 - Settore immobiliare in Italia
Customer Services Manager
We’ll give you the autonomy and resource to manage your centre as though it’s your own business. Being responsible for managing anything and everything on site.
Giving tours to prospective customers.
Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.
What we can do for you
great induction training and excellent ongoing learning and development.
access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.
Passion: looking after our diverse prospects, customers and guests is at the heart of what we do,
so you must bring your passion and positivity to work every day.
Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.
Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you.
Above all, you’ll be key to ensuring all our customers only ever receive a truly world‑class service.
And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.
With almost 4,000 tech‑enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.
With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opp