Customer Service Representative, German

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j6jb9

Responsibilities

- Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations.
- Communicating with customers and colleagues across different countries.
- Processing and managing customer orders.
- Providing updates on order status, shipments, and deliveries.
- Working closely with Supply Chain, Logistics, Production, and Sales teams.
- Supporting quotation requests and customer enquiries.
- Maintaining accurate customer records and documentation.

Requirements

- Previous customer service, supply chain, or logistics experience is helpful but not essential.
- Comfortable using Microsoft Office applications such as Outlook, Word, and Excel.
- Experience with ERP systems is an advantage but not required – we will provide training.
- Strong communication skills in English and German (written and spoken) are essential.




- A genuine passion for delivering excellent customer service.
- Strong communication and interpersonal skills.
- A positive, proactive attitude and willingness to learn.
- Good organizational skills and attention to detail.
- Ability to collaborate effectively with others while also managing tasks independently.
- Adaptability and a solution-focused mindset.
- A commitment to safety, quality, and doing the right thing.

Core Competencies

Demonstrates strong communication skills in English and German, with a focus on delivering exceptional customer service and maintaining accurate customer records. Capable of collaborating with cross-functional teams while managing tasks independently and adapting to changing environments.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j6jb9