Payments Client Success & SLA Specialist

26 ago - Milano
Experteer Italy

Fiserv is seeking a Client Services professional to serve as the primary contact between the company and its clients, ensuring reliable, high-quality service delivery. You will resolve inquiries, monitor SLAs, and drive improvements in client satisfaction within a global payments environment.

You will own client tickets, proactively manage cases, and advocate for customers to meet KPIs. The role emphasizes collaboration with cross-functional teams and delivering client education to ensure

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