Regional Retail Training Manager
Pubblicato il 26-08-2026 - HONOR in Milano
About HONOR
HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D;, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR’s portfolio of innovative, premium, and reliable products enables people to become the better version of themselves.
For more information, please visit HONOR online at www.hihonor.com .
Job Title: Regional Retail Training Manager
Base in: Milano
【Job Summary】
Training Management for HONOR West European Market. In charge of the training strategy/planning /execution and ROI evaluation, enhance the retail team sales ability and customer service ability through product knowledge, sales skill, improve Field Force team’s performance.
【Key Responsibilities】
Regional Training Strategy & Coordination, Coordinate and oversee retail training roadmaps with all countries within the region for products/training skills;
Content Development & Creative Output
Product Training: Translate complex technical specifications into consumer-friendly selling points and standardized training modules.=
Multi-Media Content: Design high-impact PPTs and training manuals.
Video Production: Script, film, and edit training videos and role-play scenarios for digital learning platforms.
Training Delivery & "Train-the-Trainer" (TTT)
Direct Instruction: Lead high-level training sessions for country-level trainers, store managers, and key account (KA) staff.
Field Coaching: Conduct regular market visits to audit training effectiveness and provide real-time coaching at the retail shop floor.
Performance Analytics
ROI Evaluation: Track and analyze the correlation between training activities and sales performance.
Feedback Loops: Establish a regional feedback mechanism to continuously optimize training materials based on market reality.
Support Country for training program
Responsible for training agency choosing & management
【Requirements】
Experience: 8+ years of experience in the Smartphone or Tech industry, with a minimum of 5 years in a Training Management or Retail Operations role.
Content Mastery: Expert-level PPT/Keynote skills.
Proficiency in video shooting & editing for micro-learning content.
Communication: Exceptional public speaking and presentation skills. Must be able to simplify technical jargon into compelling stories.
Leadership: Proven ability to manage cross-border stakeholders and coordinate teams across different cultural backgrounds.
Language: Fluency in English is mandatory (both written and verbal).
At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send you CV in English to (email hidden) .
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