Key / National Account Manager (Permanent)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j8ij8

We’re looking for a Key Account Manager focused on expanding existing enterprise accounts . It’s a field role : meeting customers, building relationships, identifying growth opportunities, and helping them scale. ShippyPro is the shipping technology platform transforming the way companies manage their shipments. Our mission is to help businesses digitize, optimize, and control their logistics operations . We already work with hundreds of enterprise customers across Italy and Europe. Now we want to grow those customers , and we’re looking for the right person to lead that effort. Our journey began with a vision to Make people work better and today, following our recent Series B funding round of $15M , we’re leading a rapid growth trajectory that’s transforming how companies worldwide deliver their products. As we surge ahead, you’ll be at the heart of a movement that’s setting new standards and leaving an indelible mark. You won’t be a cog in the wheel – you’ll be the engine driving our success. Our fast-paced, collaborative environment is a breeding ground for creativity and innovation, built through execution. You’ll be surrounded by a diverse & international team of experts, all driven by a shared purpose. Together, we’ll navigate challenges, celebrate victories, and constantly push each other to reach new heights. Together, let’s rewrite the playbook and set new standards for excellence. The product ShippyPro is a shipping and fulfillment platform that helps merchants automate the entire shipping workflow, from choosing the best carrier service to generating labels and tracking deliveries. It connects with e-commerce platforms and multiple couriers, giving teams one place to ship faster, reduce manual work,



and keep full control over costs and delivery performance. You will focus on expanding existing enterprise accounts, building strong relationships, and identifying new growth opportunities across markets and channels. Your role drives measurable outcomes for your accounts while supporting ShippyPro’s growth and presence in Italy and Europe, ensuring customers maximize value from our platform. Customers ready to grow. You won’t start from scratch. Customers build their shipping infrastructure on top of our platform. Direct business impact. Your work is measurable: upsell, cross-sell, geographic expansion, new channels. Identify opportunities for upsell, cross-sell, and expansion into new markets and channels (B2B, B2C) Build strong relationships across the organization: operations, logistics, finance, C-level Work closely with Customer Success to identify growth opportunities Negotiate contract renewals and expansions Represent ShippyPro in the field: customer visits, industry events, trade shows Bring strategic insights from the market to the internal team 5+ years of experience in account management, key account,



or B2B field sales roles ~ Proven track record in customer expansion and upselling ~ Ability to build long-term relationships with senior stakeholders and C-level ~ Strong negotiation and commercial skills ~ Willingness to travel and spend time in the field ~ Fluent Italian, professional English Our mission : we make a real-world impact by simplifying shipping for e-commerce businesses worldwide – automation, tracking, returns and much more, all in one platform Our values : wow moments, fall forward, transparency, ambition, innovation and a healthy dose of “question everything” Continuous learning : yearly learning budget and AI tools Career Growth Programs : clear growth paths and structured goals for every role, supported by a continuous feedback system that values honesty and transparency, on both sides Perks : meal vouchers (remote or onsite), no clock-in/out policy, one-time home office allowance, company welfare, mental healthcare and expenses-paid trips to HQ for our meetups Compensation : fixed salary is within the €48k–€65k range + ≥40% premio. After the initial review of your application, here’s what you can expect: # Interview with the People & Culture team This step is focused on getting to know you better and understanding whether there is a good cultural fit with our team. # Technical interview & assessment with the Sales Country Manager A practical evaluation of your skills followed by a deep discussion of your experience and approach to problem-solving # Final skills assessment interview An in-person interview to review your overall fit for the role, explore real-life scenarios you would encounter on the job, and align on expectations with the team and leadership Although we love AI (it’s part of almost everything we do!) Feel free to use AI if you want, but make sure your answers sound like you, not just a completed task

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j8ij8