Senior Sales Associate

26 ago - Milano
S&P Global

ph3The Team /h3 pThe SP Dow Jones Indices sales team supports clients across the full commercial journey from first request through contract execution, entitlement and onboarding, and ongoing renewals working closely with Sales, Client Services, Finance, Product, and Legal to deliver a smooth client experience. You'll join a collaborative, fast-paced group where we share information openly, prioritize team outcomes, and look for practical ways to improve how we work. /p h3About The Role /h3 pGrade Level (for internal use): 09 /p h3The Impact /h3 pIn this role, you will help sales move faster and more accurately by owning key deal operations, spotting issues early, and keeping stakeholders aligned. Your attention to detail, ability to manage multiple priorities, and proactive communication will directly influence client satisfaction, renewal outcomes, and overall sales execution quality. /p h3Responsibilities /h3 ul liSupport the full sales cycle by processing sales deals and client requests accurately and on time (including licensing, entitlement, billing, renewals, and account maintenance). /li liPartner with Sales to respond to and process inquiries in Salesforce, using clear guidelines while applying good judgment to resolve varied, non-routine issues. /li liManage agreement drafting and support negotiations by coordinating inputs across Sales and Legal, clarifying requirements, and keeping next steps moving. /li liCollaborate with Finance, Product Management, Data Product Management, Client Services, Pricing Governance, and Legal to remove blockers, improve workflows, and raise quality through continuous improvement. /li liDeliver excellent service to enhance customer satisfaction and adoption within existing accounts by actively listening, understanding the "why" behind requests, and communicating updates clearly to clients and internal stakeholders. /li liHold weekly meetings with Sales Representatives to share KPIs, highlight risks, prioritize actions, and align on team goals. /li liAll employees are required to work from the office a minimum of 2 days per week. /li /ul h3Required Qualifications /h3 ul liAn SP Global employee at this level would typically have 2+ years of experience in client services, sales support, or similar client-facing role. /li liFluency in English and Italian. /li liProficiency with MS Office (especially Excel and PowerPoint) and Salesforce. /li liStrong organization and time-management skills—able to track multiple tasks, meet deadlines, and focus first on the highest-impact work. /li liClear, confident communication skills—able to translate and clarify sales/process information for different audiences. /li liCollaborative mindset and emotional intelligence—actively listens, seeks to understand other perspectives, and builds trust with Sales and partner teams. /li liProactive, improvement-oriented approach—looks for ways to raise quality, reduce friction, and support team goals beyond assigned tasks.



/li liWe require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest SP Global office. This must be completed before we can proceed to an offer. /li /ul h3Additional Preferred Qualifications /h3 ul liExperience supporting deal processes across licensing/contracting, entitlements, billing, and renewals. /li liExperience with Tableau or Power BI. /li liAdditional European language skills. /li liComfort operating in a fast-paced environment with changing priorities, resourceful, solution-oriented, and able to adapt approach using past experience and available information. /li /ul h3About SP Global Dow Jones Indices /h3 pAt SP Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the SP 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. /p pSP Dow Jones Indices is a division of SP Global (NYSE: SPGI). SP Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit /p h3What’s In It For You /h3 h3Our Mission /h3 pAdvancing Essential Intelligence. /p h3Our People /h3 pWe're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.



Join us and help create the critical insights that truly make a difference. /p h3Our Values /h3 h3Integrity, Discovery, Partnership /h3 pThroughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. /p h3Benefits /h3 pWe take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at SP Global. /p h3Our Benefits Include /h3 ul liHealth Wellness: Health care coverage designed for the mind and body. /li liFlexible Downtime: Generous time off helps keep you energized for your time on. /li liContinuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. /li liInvest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. /li liFamily Friendly Perks: It’s not just about you. SP Global has perks for your partners and little ones, too, with some best-in class benefits for families. /li liBeyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. /li /ul pFor more information on benefits by country visit: /p h3Global Hiring And Opportunity At SP Global /h3 pAt SP Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. /p h3Equal Opportunity Employer /h3 pSP Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. /p pIf you need an accommodation during the application process due to a disability, please send an email to: your request will be forwarded to the appropriate person. /p h3US Candidates Only /h3 pThe EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - /p p406 - Entry Professional - Inside Sales (EEO Job Group) (inactive), 40 - Sales (EEO-2 Job Categories-United States of America), SLSINS405.1 - Middle Professional Tier I-In Sales (EEO Job Group) /p pLocation: London, London, United Kingdom /p /p #J-18808-Ljbffr

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