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**Essential Job Functions**: - Offer basic technical support in infrastructure services, responding to issues and providing assistance. - Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge. - Assist in monitoring and basic troubleshooting of infrastructure systems. - Work with the team to meet infrastructure needs and support daily operations. - Assist in the development of infrastructure documentation, such as incident logs and records. - Show eagerness to learn and grow in a technical role. - Develop foundational technical skills and knowledge. - Follow established best practices and standards in infrastructure service delivery. **Basic Qualifications**:
- Bachelor's degree in a relevant field or equivalent combination of education and experience - Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role - Proven experience in infrastructure technology analysis - Proficiencies in data analysis and a basic understanding of technical concepts - A continuous learner that stays abreast with industry knowledge and technology **Other Qualifications**: - An advanced degree in a relevant field is a plus - Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
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