Italian Speaker (Native) - Cs

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jaqkt

Role: Italian Speaker(Native) - Customer Service Language - Italian + English Location: Cyberjaya, Malaysia Shift Timing: Rotational Shift Salary Range: Basic RM8700 to RM9000 Basic + up to RM400 KPI +Night Shift Allowance Headcount: 3 Joining Date: 14th March 2025 Education: Degree holders Note: 3-years working experience in CS -experience Airline/Booking experience is preferred
- good english communications skills" *Responsibilities:*
- Ensure all communication is handled professionally and promptly but with a human touch across all channels
- Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand
- Meet targets and requirements set by the client and management.
- Appropriate knowledge and information shared by the client and management team.




- Take the extra mile to engage with consumers *Skills:*
- Advanced English level (B2) both written and spoken
- Excellent communication skills both written and spoken
- Contact centre experience of at least 1 year
- Track record of achieving targets
- Problem-solving oriented
- Consumer-oriented mindset
- Great interpersonal skills
- Technology adept
- Familiarity with CRM systems
- Basic IT skills, including using multiple operating systems
- Research skills
- Detail-oriented
- Ability to work well in a team as well as on your own Application Question(s): - Airline/Booking experience

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jaqkt