Reservation Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jc924

Villa Eden, one of the Leading Hotels of the World, is a boutique luxury retreat with just 25 exclusive suites, two award-winning restaurants, and a world-renowned Med Spa. To maintain our reputation for excellence and provide exceptional guest experiences, we are seeking a Front Office Manager to lead our front office team with professionalism, precision, and passion.

Invii la sua candidatura dopo aver letto i requisiti di competenza e qualifica per questa posizione, riportati di seguito.

Role Overview
The Reservation Manager is responsible for managing and optimizing all reservation activities of Villa Eden, ensuring a seamless, personalized, and high-end booking experience that reflects the standards of a Leading Luxury Longevity Retreat.

At the core, the role is about

converting demand into revenue while delivering an exceptional first guest experience already at the booking stage .

Qualifications

Experience: Proven experience at the Reservation Department in a luxury hotel environment is essential.

Experience with Leading Hotels of the World standards is a strong advantage.





Languages: Fluency in English, Italian, and German is required; additional languages are a plus.

Skills: Outstanding leadership and team management skills.

Skills: Exceptional communication and interpersonal abilities.

Skills: Strong problem-solving and decision-making capabilities.

Proficiency in property management systems and office software.

Personal Attributes: A guest-focused mindset with a passion for luxury hospitality.

Polished, professional appearance and demeanor.

Ability to stay calm and composed in high-pressure situations.

Front Office Experience

Experience: Proven experience as a Front Office Manager or Assistant Front Office Manager in a luxury hotel environment is essential.

Experience with Leading Hotels of the World standards is a strong advantage.

Languages: Fluency in English, Italian, and German is required; additional languages are a plus.

Skills: O

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jc924