OCEAN - Hotel General Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jdaus

Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.

Role Overview

Part of our Hotel Administration team on our Ocean vessels, the Hotel General Manager manages the entire Hotel Operation, this includes coordinating and leading

the Hotel Department Heads onboard. Set the standard among the team and ensure that all crew delivers service, in accordance with Viking’s STAR Service Standard. The Hotel General Manager reports to Director Hotel Operations.

Your Responsibilities





Plan and oversee the entire Hotel operation on board the ship Entertainment/Shop’s/Concessionaire’s/Food and Beverage (F&B;) events. Liaise between Deck and Engine departments.
Plan, and manage cruise layouts together with respective Department Heads and ensure that execution is accurate and efficient, in line with Viking’s Star Service Standards.
Oversee the management and control of sales of shore excursions, future cruises and tour dispatches. Verify revenue reports vs target.
Ensure cost control and adhere to set budgets by overseeing the entire ship’s on-board finances. This includes but not limited to inventories, forecasts, purchase orders and the ship’s accounts.
Demonstrate visible leadership and interact with guests and crew alike, in accordance with Viking’s STAR Service Standard.
Work closely with Department Heads and purchasing to ensure that sufficient amounts of product and stock are

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jdaus