Automotive Customer Advisor

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Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
As part of our team, you will manage customer inquiries, communicate with customers using different platforms. Your key tasks will be:
Answering customers inquires
Ensuring customer satisfaction and manage follow-ups
Optimize follow-up processes to improve customer satisfaction
Define and implement targeted sales strategies for individual dealers
Qualifications
About you




We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results. Our ideal candidate has a Bachelor’s degree in Economics, Communication or similar, as well as:
Computer literacy, especially MS Office
Fluent level of English
Previous experience in contact with customers is considered a huge plus
Great problem-solving and communication skills
Experience in planning complex schedules of activities
If you’re ready to make an impact and contribute to our company’s success, apply now
Additional Information
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
Consumer Engagement
Parts, Accessories & Service Performance
Actionable Insights
Repair Optimization & Compliance
Learning Solutions
Distribution & Sales Performance
Our proven track record means that we now partner with almost eve

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jdopw