Senior Teamcenter PLM Consultant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7je92b

Tata Consultancy Services (TCS) is seeking a distinguished Senior Teamcenter PLM Consultant to lead our Application Management Services (AMS) operations for a key client in Turin, Italy. This is a senior, customer-facing leadership role for an expert in the PLM domain. You will be entrusted with ensuring the stability, performance, and continuous improvement of a critical Teamcenter environment. As the lead consultant, you will drive technical and functional solutions, manage high-priority incidents, and serve as the primary liaison between business stakeholders, technical teams, and vendors. This position requires a strategic leader dedicated to service excellence and operational discipline. Key Responsibilities: Lead AMS Operations: Spearhead the end-to-end PLM/Teamcenter support operations, ensuring all incidents, service requests, and enhancements are managed within stringent SLA and priority expectations. Drive Incident & Problem Management: Take command of priority incident calls, escalations, and root cause analysis (RCA).



Perform expert-level triage to assess impact and assign issues to the appropriate resolver groups. Provide Technical & Functional Leadership: Act as the primary solution advisor for business and technical requirements. Guide team members on complex Teamcenter functional areas and establish best practices for support quality. Manage Stakeholder Communication: Lead daily support calls, backlog reviews, and status communications. Collaborate seamlessly with customer stakeholders, PLM architects, Siemens/vendor teams, and internal technical groups to ensure swift issue resolution. Champion Continuous Improvement: Drive service enhancement by analyzing ticket trends, identifying automation opportunities, and reducing recurring issues. Prepare and maintain high-quality SOPs, knowledge articles, and operational reports. Qualifications and Requirements: 10 years of extensive experience in PLM, with deep expertise in Siemens Teamcenter support and o

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7je92b