Key Account/Customer Development Management
Pubblicato il 25-08-2026 - Mars UK in Bardi
Job Description
We are looking for a motivated, results driven and highly collaborative candidate based in Italy, with at least 1 year of experience in Sales.
JOB PURPOSE
The key function of this role is to drive profitable NSV growth of allocated Customers in the given market.
The role will involve managing the operational customer relationships internally and externally, including owning the operational commercial relationships within customers.
KEY RESPONSIBILITIES & DELIVERABLES
The Customer Development Manager is responsible for achieving profitable sales growth with assigned customers.
This role is expected to execute customer business plans that deliver company and customer objectives through selling opportunities and negotiations.
The role manages customer relationships and influences to implement solutions (e.g. sales revenue, trade revenue optimisation, customer profitability, category growth, product range, new product launches, placement and pricing) that deliver mutually beneficial results for the customer and company.
The role is required to execute all agreed to solutions with the customer to include accurate, timely forecasting, detailed follow through and efficient trade revenue optimisation to an agreed budget.
Education & Professional Qualifications
Degree educated or equivalent.
Knowledge / Experience
Some commercial experience that may include selling, negotiating, and leveraging insights to deliver customer plans, achieving company and customer objectives
Customer experience with direct or head office customers delivering solutions that cover promotion and/or pricing; with a track record of meeting/exceeding sales objectives
Exposure to principles of Category Management; ability to tell the category story.
Experience in managing a budget and/or trade revenue optimization delivering budget and ROI
Mars Leadrship Capabilities
Customer Focus
Drive for Results
Conflict Management
Priority Setting
Dealing with Ambiguity
Build collaborative Relationships
The base pay range for this position at commencement of employment is expected to be within the range set out below for a full-time position.
Within this range, the base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.
Compensation information: *****€-*****€ annually gross
The total compensation package for this position may also include other elements, if eligible, including variable pay & general allowances (depending on the position, ...).
Eligible employees are automatically enrolled in the following benefits, whose use is regulated by the Company policies
Smartphone
Laptop
A company car will be placed at your disposal, and all expenses incurred in the interest of the Company will be reimbursed
Lunch expense reimbursement
Insurance Policy for Life, Accidents, Permanent Invalidity from Illness, Long Term Care and Dread Disease totally borne by the company
Insurance Policy for medical expenses reimbursement is expandable to family members (spouse, partner or children) with an employee's annual contribution
Additional perks include
Possibility to voluntarily join the Alifond contractual pension fund
This position is also covered by a Collective Bargaining Agreement (CBA).
The CBA sets out certain terms and conditions of employment that may apply to this role, including provisions related to wages, working hours, and other employment conditions.
For your reference, you can find a summary of the applicable CBA by the following links:
Candidates are encouraged to review the full CBA for a comprehensive understanding of all applicable terms and conditions.
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