Technical Service Specialist - Campania - Apprendistato

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jlsz6

At Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for a **Technical Service** **Specialist** to join our Technical Service team and support our customers with high-quality, reliable technical service. **Primary Objective** The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations. **Key Responsibilities** + Provide **first-line** **technical service** to Abbott Ambassadors (service interventions requiring less than 4 hours of labor) + Schedule and perform **planned maintenance (PM)** activities + Execute **hardware and software upgrades** (Technical ServiceBulletins - TSBs) + Support **instrument installations and deinstallations** + Contribute to achieving **customer satisfaction** **(NPS)** , service KPIs,



and the district's economic growth and profitability **Education** + Bachelor's / Engineering degree in **medical, electrical, mechanical engineering or medical technology** preferred or equivalent experience required + Excellent communication and problem-solving skills + Strong experience using **analytical tools** **and** **technical software** **Impact of the Role** This position plays a key role in ensuring instrument reliability, service quality, and customer satisfaction through effective maintenance, upgrades, and technical support activities. **Abbott is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.** An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call (phone hidden) or email (email hidden)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jlsz6