Service Desk Agent

27 ago - Italia
Overit - Innovation Enablers In Field Service Management

As Service Desk Agent:

What you will do

- Software technical support
- Information analysis for solving issues due to lack of knowledge or application anomalies
- Problem classification through detailed analysis
- Definition and implementation of a first possible solution
- Data analysis, extractions on database: query

Yours Requirements

- Degree/Diploma in IT and/or related subjects
- Knowledge of Oracle Database and SQL

We would like you to have also

- Excellent interpersonal and communication skills
- Problem-solving orientation and proactive approach

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