New Opening - Hotel Gabrielli, Venezia - Front Desk Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jqusy

At Starhotels we are all thrilled for the new opening of the Hotel Gabrielli, in the heart of Venice, in Spring 2025.
The fascinating atmosphere will catch you at first sight. Are you ready to create memorable experiences for our guests? Don’t hesitate to start this luxury journey and showcase your special attitude and brilliant personality. As **Front Desk Manager** you will be the main lead in creating a positive stay for our guests overseeing the Front Office team and providing a high level of service for our guests. Your responsibilities include: - Coordinating the activity of the department to create a memorable experience for our guests..
- Mentoring and motivating the team in order to reach their full potential.
- Ensuring a good relationship is maintained between Front Office, Event Department, Housekeeping & Maintenance.
- Being the key point of contact for our guests, efficiently responding to their inquiries and providing information and assistance.
- Staying updated about hotel services, guest needs, and special events.
- Ensuring policies and procedures compliance. Exceed expectations revealing:



- A unique personality and a true passion for hospitality.
- 2+ anni di esperienza nel ruolo in Hotel 4 e 5 stelle.
- Excellent communication skills.
- Familiarity with Opera PMS for efficient operations.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Impeccable grooming standards.
- Versatility in handling various work scenarios. Embrace global diversity by speaking: - Italian - fluently
- English - fluently
- Additional languages are a plus. Unlock a world of benefits including: - Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Discounts with our partners.
- Ticket Restaurants for delightful dining. Embrace growth with: - Exceptional career advancement opportunities through our Performance Management Program..
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization. Join us to shape your outstanding career!

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jqusy