28 ago - Milano
Zachary Daniels Recruitment
**Store Manager - Luxury Retail** **Milan, Italy** **Up to €70,000 + Benefits** A globally renowned name in luxury - celebrated for its authenticity, craftsmanship, and cultural influence - is seeking a Store Manager to lead its prestigious boutique in Milan. This is more than a store leadership role. It's a chance to shape a high-performing culture, lead with purpose, and elevate every client interaction through world-class service and strategic vision. **Your Role & Impact**: - Own and drive all aspects of store performance - commercial, operational, and cultural
- Lead, coach, and inspire a team to deliver consistently exceptional client experiences
- Champion CRM and clienteling - build and grow a loyal, high-value client base through personalised service
- Maintain flawless operational excellence - from visual merchandising to stock control and team standards
- Act as a true ambassador for the brand - living its values, heritage, and luxury codes daily
- Foster a values-driven,
inclusive store culture where every team member thrives **What You Bring**: - 4+ years' leadership experience in luxury retail (Store Manager or strong Assistant Manager ready to step up)
- Proven ability to drive store performance and build customer loyalty through CRM/clienteling
- Strong business acumen - confident interpreting KPIs and leading commercial strategy
- A hands-on, present leader with a passion for team development and coaching
- Fluent in Italian and English; other languages are a plus
- Composed, confident, and inspiring in high-expectation environments **Why Join**: - Competitive salary, plus generous benefits
- Join an iconic global luxury brand with clear purpose and international presence
- Be part of a growth-focused environment with real development opportunities across EMEA
- A brand culture rooted in craft, connection, and individuality BBBH33617
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