28 ago - Castel D'Azzano
Msx International
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance;Repair Optimization andCompliance;Parts and Accessories Sales Performance;and Consumer Engagement.With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with
complex vehicle issues .
You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver
first-time-right repairs .
What you’ll do:Support dealerships and repairers
on-site and remotelyDiagnose and resolve
complex electrical, electronic, and drivability faultsUse OEM tools (e.G.
wiTECH, DiagBOX ) for diagnostics, flashing, and parameterizationIdentify
root causes
using wiring diagrams and technical documentationSupport both
individual cases and wider technical issues across fleetsCreate clear
technical reports and case updatesCoach technicians and provide
hands-on guidanceFeed recurring issues into continuous improvement
What you bring:Strong experience in
automotive diagnostics / technical support / workshop or field serviceProven ability to fix
complex electrical/electronic faultsHands-on use of
OEM diagnostic toolsConfidence reading
wiring diagrams and technical documentationExperience working with workshops, engineering, or technical teamsAbility to support and guide techniciansPreferred : experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background
Technical knowledgeModern vehicle systems:
powertrain, ADAS, body electronicsNetworks:
CAN / LIN / FlexRayDiagnostic methods:
root cause analysis, guided diagnostics, flashing
LanguageWorking proficiency in English required (written and spoken)Additional European languages are a plus
Additional information:CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Livello 2RAL 36000-42000 EUR
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