Head of Retail Sales
Pubblicato il 28-08-2026 - AUTO1 Group in Milano
Descrizione dell'azienda
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AUTO1 Group/Autohero is Europe’s premier platform in the used car sector, leading operations in over 30 countries worldwide. By connecting buyers and sellers through cutting-edge technology, we empower seamless car trading experiences across Europe.
Our trusted brands, including , , and , are transforming the automotive industry.
Descrizione del lavoro
For the Autohero brand, we are looking for a Head of Sales Retail responsible for managing and leading the sales force dedicated to the B2C market.
Qualifiche
- Manage a team of Team Leaders, supporting them in their work with inside sales representatives responsible for the telephone sales of used cars.
- Oversee the sales team’s performance by monitoring key KPIs such as outbound and inbound calls; develop an organized structure for outbound calls, defining precise intervals for lead follow-ups and ensuring process effectiveness.
- Continuously monitor existing KPIs, identify new success metrics, and ensure the teams meet the defined targets.
- Analyze data to identify trends, improve processes, and implement targeted corrective actions.
- Provide continuous feedback and coaching to improve the skills and performance of Team Leaders and inside sales representatives.
- Collaborate with other company departments to ensure efficient workflows aligned with strategic goals.
- Create clear and structured reports to present sales results and improvement initiatives.
Requirements
- Experience: At least 5 years in a sales management role, preferably in telephone sales or a similar environment.
- Leadership skills: Proven ability to lead and motivate teams of Team Leaders and sales representatives, fostering a positive and results-driven work environment.
- Data-driven approach: Excellent ability to analyze data, identify opportunities, and make informed decisions based on quantitative insights.
- KPI knowledge: Experience in defining, monitoring, and optimizing KPIs for sales teams.
- Communication: Excellent communication skills with the ability to influence internal and external stakeholders.
- Languages: Fluent in Italian; good knowledge of English.
What We Offer
- The opportunity to work in a leading company in the used car sector.
- A dynamic, innovative, and growth-oriented environment.
- Opportunities for professional growth and continuous training. xysqume
- A competitive compensation package, including performance-based bonuses.
Informazioni aggiuntive
The place of work will be at the headquarters of AUTO1 Italy, at Via Perin Del Vaga 2, Milano and the shifts provide a total of 40 hours per week, from Monday to Friday 09:00-18:00. (Remote work is included)
If you think you are the right candidate you can send your CV.
Seniority level
- Executive
Employment type
- Full-time
Job function
- Customer Service
- Industries: Automotive
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