Front House Manager - Hotel Du Parc, Parma
Pubblicato il 28-08-2026 - Starhotels S. P. A. in Provincia di Parma
Join Starhotels and become part of our **Hotel Du Parc** in the heart of **Parma.**
As a **Front House Manager** you will be the main lead in creating a positive stay for our guests overseeing the Front Office team and providing a high level of service for our guests. Your responsibilities include: - Coordinating the activity of the department to create a memorable experience for our guests.
- Mentoring and motivating the team in order to reach their full potential.
- Ensuring a good relationship is maintained between Front Office, Event Department, Housekeeping & Maintenance.
- Being the key point of contact for our guests, efficiently responding to their inquiries and providing information and assistance.
- Staying updated about hotel services, guest needs, and special events.
- Ensuring policies and procedures compliance. Exceed expectations revealing: - A unique personality and a true passion for hospitality.
- Excellent communication skills.
- Familiarity with Opera PMS for efficient operations.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Impeccable grooming standards.
- Versatility in handling various work scenarios. Embrace global diversity by speaking: - Italian - fluently
- English - fluently
- Additional languages are a plus. Unlock a world of benefits including: - Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Ticket Restaurants for delightful dining.
- Performer Management Program. Embrace growth with: - Exceptional career advancement opportunities.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization. Join us to shape your outstanding career!