Desktop Admin

28 ago - Casavatore
Adroit People

**Requirements**: - Speaks fluent Italian and have intermediate English speaking skills
- 3+ years of hands on experience in Desktop Support
- Good understanding of Windows platform 10 and 11 OS; Bitlocker understanding
- Experienced in troubleshooting hardware and software issues
- Experience in ITIL process, maintaining SLA's, CSAT's and Service Now
- Experience of providing VIP support is desirable
- Must be willing to travel to other customer locations within Italy as required **Job Types**: Temporary, Contract Pay: From €25,000.00 per year **Experience**: - Desktop Support: 3 years (required)
- Windows platform 10 and 11 OS: 1 year (required)
- hardware and software issues: 1 year (required)
- ITIL process: 1 year (required)
- SLA's, CSAT's and Service Now: 1 year (required)
- providing VIP support: 1 year (required) **Language**: - fluent Italian (required)
- fluent English (required) Work Location: In person

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