After Sales Service Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jxv0p

ppWe are looking for an ambitious and goal-oriented After Sales Service Specialist (Front and Back Office) to join After-Sales team at Stevanato Group's Engineering BU. /p pMain tasks and areas of expertise of the successful candidate: /p h3CUSTOMER SERVICE AND SALES OFFICE MANAGEMENT /h3 ulliConducts operative day by day sales office activities related to orders fullfilment management from data input to order confirmation and shipment as well as updating commercial data system and master data. /liliTracks and monitors commercial offers, contracts and related documents during the different after-sales phases, working closely with functions involved to ensure high customer services level, according to commercial strategy and corporate guidelines. /liliParticipates in the accomplishment of the monthly and year after-sales budget working alongside the involved functions, ensure the customer engagement in forecasts phases and order current business and opportunities development, in order to ensure the achievement of company goals and targets. /li /ul h3DOCUMENT MANAGEMENT /h3 ulliGuarantees project documents, reports, tools and system are up to date as well as maintains a proposals database and related records promptly and accurately aligned according to corporate guidelines, policies,



best practices and procedures. /li /ul h3RELATIONSHIP MANAGEMENT /h3 ulliBuilds effective relationships across internal and external team able at delivering targets assigned during all project and processes phases; regularly and proactively interacts and communicates with both internal leaders, team and relevant stakeholders ensuring a constant alignment on tasks, documentations and deadlines. /liliBuilds an effective and sustainable relationships with existing and potential customers as well as the internal and external stakeholders fostering the SG competitive advantages. /li /ul pThe successful candidate will have: /p ulliMinimum of 3 years of experience in After-Sales and Customer Service roles /liliEnglish Language Proficiency (at least B1 level) /liliMarket and Industry understanding and knowledge of key consumers and segments /liliCustomer Relationships Management /liliCustomer problems or complaint management /liliDocuments Management /liliAnalysis and Reporting: methodologies, techniques, tools and applications /liliIT Tools: use of company tools and applications (ERP, Office, company applications, …) /li /ul pGross Annual Base Salary from 30.000€ /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7jxv0p