It euc engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7k1mrs

Descrizione dell'offerta di lavoro IT End User Computing Engineer We are seeking an experienced IT End User Computing (EUC) Engineer with 3–6 years of experience to provide onsite and remote IT support within a global IT Operations team.

Key Responsibilities

Troubleshoot and resolve hardware/software incidents and service requests within agreed SLAs. Support Windows 11 and mac OS , laptops, desktops, peripherals, printers, scanners and mobile devices. Configure and deploy devices using Microsoft Intune and JAMF . Support Microsoft 365, Outlook, One Drive, VPN, Defender and other business applications.

Provide support for i OS/Android, Cisco/Polycom telephony and softphones . Support meeting rooms and AV technologies including Crestron, Logitech, Dolby and Room Wizard . Manage IT assets, documentation, knowledgebase updates and hardware lifecycle activities.

Support new‐joiner setups, employee moves,



equipment returns and vendor hardware repairs. Perform meeting‐room health checks, patching, updates and antivirus maintenance. Handle escalations and communicate effectively with technical and non‐technical users.

Key Skills & Experience 3+ years in IT/EUC or technical IT support. Strong hands‐on troubleshooting across Windows 11 and mac OS . Experience with Microsoft Intune, JAMF and Jira . Strong knowledge of Microsoft 365 / Office 365, One Drive and VPN . Experience supporting remote users and managing incidents within SLAs. Excellent problem-solving, communication and documentation skills. Degree in Computer Science or equivalent relevant experience. Microsoft certifications are a plus.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7k1mrs