Responsibilities of the role:

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Follows up solution implementation and ensure consistency between initial requirement and final delivery;

Lead and execute test phases for internal functional test and customer validation;

Define and maintain solution design, traceability, and change requests coordinating software factory, operations, and IT;

Support operations in process discussion and understanding;

Act as the primary point of contact between the software factory and business operations, mediating priorities and decisions;

Deliver WMS solutions from requirements gathering through functional, integration, and acceptance testing—up to cut-over, go-live, and hypercare;

Highlights gaps and evaluate solution proposal;

Reports bugs, support in identifying problems and provide resolutions using root cause analysis;

Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;

Monitors progresses and reporting according to KPI’s identified;

Communicates and exchange with the customer and internal stakeholders.

Requirements

Degree in Information Systems, Computer Science or Engineering is preferred;

Proven experience in the supply chain and logistics industry;

Hands‑on WMS experience, Blue Yonder knowledge is a plus;

3-5 years in software delivery/solution implementation;

Quickly learn and achieve proficiency in new software applications and technologies as needed;

Demonstrate attention to detail, problem solving;

Strong attitude for understanding and analysing large amounts of data from multiple sources;

Present organized and thorough information and data appropriate for intended audience;

Ability to be summarize and be concise;

Provide timely and professional support to all internal/external customers and vendors;

Capable of planning own and others workload in dynamic envi

Senior Solution Delivery Specialist

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