At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an **Gong Implementation Consultant** specialist to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. **What You’ll Do**: - Lead and deliver Gong implementations for diverse customers in the EMEA region.
- Work closely with sales, marketing, and RevOps teams to configure Gong in alignment with their revenue processes.
- Translate CRM, pipeline, and forecasting realities into a high-impact Gong setup.
- Train and coach customers, ensuring strong adoption and long-term success.
- Troubleshoot data and integration issues, providing clear guidance without falling into “follow the script” delivery.
- Identify opportunities to optimize workflows and drive tangible business outcomes. **What We’re Looking For**:
1. Strong CRM Experience
- Must-have: 3+ years hands-on CRM work (Salesforce, HubSpot, or similar).
- Nice-to-have: Exposure to conversational intelligence tools.
- Why it matters: A solid CRM foundation is essential for configuring Gong and ensuring data accuracy. 2. Consulting Skills
- Must-have: Excellent customer-facing communication and problem-solving skills.
- Nice-to-have: Prior consulting, onboarding, or implementation experience.
- Why it matters: You’ll lead discovery, guide customers,

and help them structure their revenue processes effectively. 3. Technical Acumen
- Must-have: Comfort with data, integrations, APIs, and basic troubleshooting.
- Nice-to-have: Understanding of JSON, data flows, and integration concepts.
- Why it matters: You’re not a developer, but you must grasp how systems connect and how sync issues occur. 4. Revenue Ops & Sales Process Knowledge
- Must-have: Understanding of B2B sales stages, pipeline management, and forecasting discipline.
- Nice-to-have: Familiarity with sales engagement tools (sequences, task flows).
- Why it matters: You’ll translate a customer’s revenue motion into an effective Gong configuration. 5. RevTech Awareness
- Must-have: General awareness of CRM and sales/RevOps tooling.
- Nice-to-have: Hands-on experience with RevOps platforms such as sales engagement, CI, or forecasting systems.
- Why it matters: It accelerates your ramp-up and helps contextualize Gong within the customer’s broader tech stack. 6. Customer Success Mindset
- Must-have: Ability to partner with customers to drive adoption and long-term value.
- Why it matters: Our customers want more than a “standard script.” We need consultants who can adapt to real business needs. 7. Out-of-the-Box Thinking
- Must-have: Ability to go beyond prescriptive steps and tailor solutions.
- Why it matters: Many customers complain about rigid, template-driven implementations—your creativity is the differentiator.

Gong Implementation Consultant

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