About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and specialized business process outsourcing. We bridge the gap between world-class talent and industry-leading global brands, consistently delivering career-defining opportunities for professionals across Europe.
Job Overview
We are currently recruiting for the Spanish Speaking Transportation Customer Experts position in Greece, designed for individuals who thrive in fast-paced logistics and travel environments. This is a unique opportunity to join one of the most sought-after Spanish-speaking jobs in the region, offering a dynamic career within the global transportation sector.
Key Responsibilities
- Deliver premium support to customers navigating complex international transportation bookings and logistics queries.
- Manage real-time communication regarding transportation schedules, delays, and service updates with efficiency and care.
- Resolve complex issues regarding travel itineraries,

ensuring a seamless user experience within the transportation industry.
- Collaborate with cross-functional teams to streamline operational workflows and improve service delivery standards.
- Maintain detailed case records to ensure accurate tracking and follow-up on transportation-related customer inquiries.
- Provide expert guidance on travel policies and transportation service protocols in Spanish.
- Contribute to the continuous improvement of service quality by identifying common pain points in transportation customer journeys.

Requirements
- Native or fluent Spanish (spoken and written).
- Valid EU passport (mandatory).
- Advanced English proficiency to support our international communication standards.
- Previous experience in the transportation, logistics, or premium customer service sectors is highly desirable.
- Strong problem-solving skills and the ability to remain calm under pressure during peak travel periods.
- A genuin

Spanish Speaking Transportation Customer Experts

Maestra

Bagnino

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