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Position Snapshot

Nespresso Italy, Milan Assago
Undergraduate or graduate degree in Economics or equivalent
Nestlé welcomes people with disabilities
Fluent in both Italian & English
Full-time internship (6 months) – We offer a monthly allowance of €900, free access to the company canteen, free access to a partner gym near the office, and a company laptop
Start date: September 2026

Position Summary

The candidate will have the opportunity to join the Nespresso B2B team and work closely with the sales department

You will support the team in day-to-day contributing to the management of sales and back office activities.

The role is designed to support the Regional Manager in ensuring sales management and monitoring quality & compliance activities.

A day in the life of a B2B Sales Support Intern

Participate in customer follow-up activities, including phone contacts and communications to support order management and commercial opportunities.

Provide support in sales back-office processes, including customer data updates, order verification, documentation management, and administrative tasks.
Assist with invoice checks and help track any discrepancies or pending issues.
Support after-sales and compliance activities by helping monitor customer requests, claims, and open cases.
Liaise with the Customer Care / Toll-Free Number team to help coordinate customer requests and post-sales activities.
Collaborate with the Sales team and other internal functions to contribute to an efficient and customer-focused service.

What will make you successful

Curiosity and interest in Sales within the ho.re.ca business
Strong analytical mindset, attention to detail and problem-solving skills
Good communication and collaboration skills, with the ability to interact with different stakeholders
Good knowledge of Microsoft Office, AI, especially Excel, PowerPoint. Knowledge of BI and reporting to

Stage Nespresso Sales Support

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