Apprentice (IT)
Pubblicato il 30-08-2026 - Productlife Group in Italia
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Consultant (Life Sciences IT Solutions) About the Role
ProductLife Group (PLG) is looking for a Consultant to join its Life Sciences Technology Solutions team. The successful candidate will contribute to the implementation, customization, integration, and support of software applications used within the pharmaceutical and life sciences industries.
This position offers an excellent opportunity for early-career professionals with a STEM background who are passionate about technology, data, and digital transformation in regulated environments.
Key Responsibilities
Support the customization and integration of market-leading software solutions for Life Sciences clients.
Manage Service Requests, Incidents, Problems, and Changes in compliance with Service Level Agreements (SLAs) and ITIL best practices.
Analyze customer requests and incidents, identify technical resolutions, organize troubleshooting activities, and escalate issues when required.
Provide technical and application support through collaboration with internal teams and external software vendors.
Monitor, document, and report project and support activities internally and to clients.
Ensure timely resolution of technical issues while maintaining high customer satisfaction.
Contribute to the continuous improvement of support processes and system performance.
Participate in software implementation, validation, and deployment activities.
Required Qualifications
Master's degree in a STEM discipline such as:
Biomedical Engineering
Computer Engineering
Computer Science
Mathematics
Physics
Related scientific or technical field
Required Experience
0 to 3 years of professional experience in IT, software support, consulting, or related technical environments.
Required Skills
Good understanding of IT architectures and system integrations.
Knowledge of coding and scripting concepts.
Strong