Front Office Receptionist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7k8waq

Company Description
Palazzo Nainer is a luxurious boutique hotel located in the heart of Rome, in the historic Rione Campo Marzio on the renowned Via del Babuino, just steps away from the Spanish Steps. The hotel seamlessly blends historic charm with contemporary elegance, offering a one-of-a-kind experience for guests. Its sophisticated design and attention to detail reflect the unique spirit of Rome, creating a space that is both inviting and extraordinary.

Role Description
This is a full-time, on-site role for a Front Office Receptionist at Palazzo Nainer Boutique Hotel in Rome. The Front Office Receptionist will be responsible for welcoming and assisting guests, managing check-ins and check-outs, handling reservations and inquiries, and maintaining an efficient communication flow.



The role also involves ensuring a high level of customer service and acting as a point of contact for guest needs and concerns, resolving them in a professional and timely manner.

Qualifications
Strong skills in Front Office management and performing Receptionist Duties
Excellent Customer Service abilities and a guest-first approach
Proficiency in Communication and Phone Etiquette
Ability to multitask and stay organized in a dynamic environment
Fluency in Italian and English; additional language skills are an advantage
Prior experience in the hospitality industry (at least 2 years of experience)
Strong interpersonal skills and a professional appearance
Opera PMS knowledge in an advantage

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7k8waq