When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. The applicable collective agreement for this role is Logistics. The position is classified at level 2 or above, depending on the candidate’s skills, competences and experience.
The base salary listed corresponds to working on a full‑time basis. For part‑time hours, the salary will be pro‑rated.
Amazon reserves the right to offer a higher salary and/or level, depending on the candidate’s skills, competencies, and experience. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.
Analyse and implement corrective actions to ensure quality and productivity remain consistently high, and business objectives are met across all shifts.

Support and lead a team and handle administrative work alongside building and supporting a strong team culture.
Analyse performance and suggest process improvements to optimise work and improve customer service.
Collaborate with other managers to standardise shift processes.
You’ll work shifts and be based at one of our operational sites. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks such as individual escalations, process improvement work, and wide‑scale operational contingency planning. Working as a key part of the operations team involves collaborating with colleagues in other teams and external partners to make sure you stay on track to meet customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
Completed University

Graduate Area/Shift Manager, Customer Fulfillment

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