FAE Solutions Engineer
Pubblicato il 30-08-2026 - Quectel in Italia
Quectel Wireless Solutions is global IoT technology developer and cellular module supplier of 5G, LTE, LTE-A, LPWA, Smart Module, C-V2X, GSM/GPRS, UMTS/HSPA(+) and GNSS modules.
We are looking for: Field Application Engineer
Main responsibilities:
- 1.Act as the first responder for customer technical inquiries. Diagnose and resolve technical issues remotely or on-site throughout the customer's product lifecycle — from design and development to testing and mass production. Drive efficient internal R&D; resource engagement to minimize issue resolution cycle time.
- 2.Develop deep expertise across the company's product portfolio (including but not limited to 4G/5G cellular modules, GNSS, Wi-Fi/BLE, radar, antenna, power modules, etc.). Recommend and architect optimal hardware-software solutions tailored to customer use cases and requirements. Author and deliver technical solution documents, reference designs, application notes, and training materials.
- 3.Engage deeply during the customer's prototype design phase. Provide technical support including schematic review,
PCB layout guidance, antenna matching advisory, power consumption optimization, and RF debugging — helping customers 'get it right the first time' and shorten their time-to-market.
- 4.Proactively collect and synthesize customer pain points and requirements when using our products. Drive continuous improvement of SDKs, documentation, tools, reference designs, and other deliverables — making them "easy to access, easy to learn, easy to use."
- 5.Take ownership of the customer's product lifecycle end-to-end. From component selection and design-in, through testing and validation, to mass production deployment and post-sales maintenance — ensure customers receive timely, professional technical support at every stage.
- 6.Partner with the Sales team on customer technical exchanges and solution presentations. Collaborate with Product Managers to feed back market requirements and competitive intelligence. Work wit