Within GOSP – Generali Operations Service Platform, we are seeking an experienced MS Copilot Studio Specialist
Given the growing demand for enterprise AI agents and agentic automation solutions, we are looking for an experienced Microsoft Copilot Studio specialist to join our team. The ideal candidate has a proven track record of designing, developing, deploying, and maintaining Copilot Studio agents in enterprise environments, with solid experience in integrating agents with business processes, data sources, workflows, and Microsoft Power Platform capabilities.
Key responsibilities of the role will include:
- Design, build, test, deploy, and maintain Microsoft Copilot Studio agents for enterprise business scenarios.
- Translate business requirements into agent architectures, conversation flows, topics, actions, prompts, knowledge sources, and integrations.
- Integrate Copilot Studio agents with Microsoft Power Platform, Power Automate, Dataverse, SharePoint, Teams, APIs, and enterprise data sources.
- Collaborate with business stakeholders, IT, security, compliance,

and platform teams to identify, assess, and prioritize agent opportunities.
- Conduct feasibility studies, solution design assessments, and technical evaluations for agentic automation initiatives.
- Prepare and maintain project documentation, including solution design, architecture diagrams, process flows, test plans, release notes, and operational runbooks.
- Monitor, troubleshoot, and optimize Copilot Studio agents to ensure reliability, usability, performance, and continuous improvement.
- Stay up to date with Microsoft Copilot Studio, Power Platform, generative AI, governance, and responsible AI best practices.

Key Responsibilities :
- Design and develop automation workflows, agents, and scripts using intelligent automation platforms and agentic AI capabilities
- Collaborate with stakeholders to identify automation opportunities, analyze processes, and deliver scalable automation solutions
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MS Copilot Studio Specialist

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