Everyone talks about digitization – well, we actually do it. As the creator of Europe's Number One CRM/CX platform, we develop innovative software products for customer relationship management, marketing automation, and machine learning. We are passionate about supporting companies in their endeavors toward digitization and steadfast customer-centricity. We love state-of-the-art technology, treasure craftsmanship, and are crazy about innovation. DR: You lead customers and projects to success by taking full ownership of outcomes, budgets, timelines, and risks. From planning to successful delivery, you drive complex initiatives and ensure excellence in project execution.
End-to-end ownership of customer projects and product implementations, from planning through successful delivery and acceptance
Management of project scope, timelines, budgets, resources, and risks using established project management methodologies
Ensuring structured project execution, including effective change request management
Proactive stakeholder management and communication with customers, partners,

and internal teams at all levels
Facilitating workshops, presenting solutions, and guiding decision-making processes
Developing and implementing sustainable solutions to project-related challenges
Selecting, onboarding, managing, and developing implementation partners
Supporting the sales organization with RFPs, proposals, effort estimations, and contract negotiations in collaboration with relevant stakeholders
Degree in Computer Science, Business Informatics, Information Systems, or a related field
Several years of experience leading customer-facing software implementation projects (ideally 5-10 years)
Proven experience with software implementations and project management methodologies in both agile and traditional environments
Passion for modern software solutions and digital transformation
Excellent communication, stakeholder management, and presentation skills
Fluent in Italian and English, bot

It project manager

Maestra

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