This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
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DESCRIPTION:
*This is a 12 Month Fixed Term Opportunity*
Amazon Fresh team is looking for talented Vendor Manager who will be responsible for
improving product selection and managing relationships with vendors.
Your Responsibilities:
CUSTOMER NEEDS
- Support identification of customer needs through pulling of metrics and providing overviews of industry landscape
- Continuously seek information to improve the customer experience and makes recommendations to the business

VENDOR MANAGEMENT
- Analyze existing reports to identify retail selection gaps
- Audit vendor costs and ensures that procurement costs are in line with goals
- Create and manage contractual agreements
- Prioritize vendor resources to improve customer experience,

product availability and lowering prices and costs
- Is responsible to create product knowledge
- Implement promotional programs for vendor(s)

BUSINESS OPERATIONS
· Review and analyze vendor output metrics to make decisions regarding
pricing, selection, and convenience and drives vendors to improve
- Manage the promotion set up and launch
- Regularly audit all vendor elements, performs deep dive analysis on

problems to understand root causes and makes decisions based on data
- Act as an escalation point to respond to customer needs for vendor(s)
- Educate vendor(s) on tools, processes and resources

AUTOMATION & PROCESS IMPROVEMENT
- Identify opportunities to improve retail tools and systems
- Simplify or automate tasks to drive improved business performance
- Manage products from launch to end of life with goal of automating any manual tasks
- May work with tech team to drive process change

The applicable collective agre

Vendor Manager 12 Month FTC, Amazon Fresh

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