Fetcherr builds responsible AI that transforms market complexity into measurable profit growth. At the core of the company is the Market Model – a proprietary AI‐powered model delivering accurate, granular demand predictions with 96% forecast accuracy and real‐time decision intelligence for commercial teams. Built on a glass‐box architecture, it uses market data – not personal data – with full transparency into logic and outcomes. First deployed in global aviation, the technology is industry‐agnostic and scales across volatile markets. Fetcherr delivers a consistent average profit uplift of 7%, with corporate partners including Delta, Virgin Atlantic, WestJet, Viva, and Azul. While Fetcherr initially focused on the airline industry, the company is now expanding into additional verticals, bringing its dynamic AI‐driven optimization capabilities to new industries such as travel, mobility, retail, e‐commerce, and beyond.
We're seeking a highly motivated and client‐focused Account Director to manage strategic relationships with key customers across multiple verticals.

This individual will serve as the primary point of contact for assigned accounts, ensuring:
Exceptional client satisfaction.
Commercial performance.
Alignment between Fetcherr's product suite and each client's business objectives.
This role is based in Genoa, Italy, with remote flexibility, and will work closely with global clients and internal teams.
Key Responsibilities
Serve as the day‐to‐day contact for strategic clients, managing relationships and ensuring high levels of satisfaction and engagement.
Understand client needs and business goals, and translate them into actionable plans that align with Fetcherr's capabilities.
Own execution of client initiatives and projects, ensuring action items are driven to completion, stakeholders remain aligned, and commitments are delivered on time.
Proactively identify opportunities to drive additional value for the client through product adoption, feature utiliza

Account Director

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