Digital Transformation Change Manager
Pubblicato il 30-08-2026 - Generali in Milano
We are seeking a Digital Transformation Manager to join Generali Group Head Office, contributing to evolution of digital channels and customer-facing capabilities.
The role will help drive alignment across Group and local Business Units, ensuring clear priorities, effective governance, timely decision-making, and consistent execution across transformation workstreams.
Transformation governance: support structured planning, milestone tracking, decision points, risks, issues, and dependencies across strategic digital initiatives
Digital channels evolution: contribute to the development and enhancement of digital channels, customer-facing journeys, and related business capabilities
Stakeholder and senior management alignment: coordinate business, IT, local BU, vendor, and executive stakeholders to ensure shared priorities, timely decisions, and effective escalation
Executive reporting and decision support: provide clear, concise, and insight-driven reporting to governance forums, steering committees, and senior leadership
Risk and dependency management:
identify and monitor critical risks, issues, and cross-workstream dependencies that may affect timeline, quality, business readiness, or adoption
Business readiness and adoption enablement: support the preparation of BUs for rollout, ensuring operational impacts, change needs, and expected benefits are properly tracked
Knowledge sharing and change enablement: promote awareness of digital capabilities, share good practices, and support consistency across Business Units where relevant
Prepare executive dashboards, status reports, decision papers, meeting packs, and presentation materials
Collect and consolidate updates from business, IT, operations, vendors, and local BU teams
Support escalation management by preparing concise summaries, options, impacts, and recommended next steps
Support cross-functional alignment by connecting business needs, delivery priorities, and stakeholder expectations
5-10 years' experience in s