Translate and manage communication with Korean-speaking clients and internal stakeholders.
Actively engage with and grow the Korean contributor community.
Fulfill client requests with a strong focus on quality and customer satisfaction.
Provide structured feedback on product issues to support continuous platform improvement.
Lead recruitment efforts to expand and strengthen the Korean contributor base.
Conduct Korean language quality assurance to uphold content standards.
Participate in meetings and calls, providing interpretation support as needed.
Requirements
Full professional proficiency in both written and spoken Korean and English. Italian is a plus.
Strong interpersonal and customer service skills: empathy, patience, and clear communication.
Tech-savvy mindset with analytical thinking and strong problem-solving ability.
Ability to manage multiple tasks and priorities in a fast-paced environment.
A genuine interest in music, music technology, or the music industry is a strong plus.
Nice to have: Prior experience in community management, localization, or content operations.
Familiarity with the music industry or streaming platforms.

Experience with QA processes or translation tools.

Korean Content Operations Specialist

Maestra

Bagnino

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