Deputy General Store Manager
Pubblicato il 30-08-2026 - Editoria e industria tipografica in Italia
Overview Dato che un elevato numero di candidati potrebbe essere interessato a questa posizione, si assicuri di inviare il suo CV il prima possibile. In this role, the Associate/Deputy Store Manager is a strong Moncler Ambassador, supporting the Store Director in all his responsibilities. He/she is responsible for achieving store business objectives and embody Moncler's core values and visionary spirit in the market. He/she is an inspiring leader, able to lead with innovation, developing and nurturing the unique talents of the store team through dynamic and motivational management and mentorship. As a leader, he/she brings the Moncler Client Experience to life, fostering enduring client relationships, and consistently striving for excellence, aiming to exceed all expectations. Your Impact Clienteling Build and maintain strong, personalized client relationships through attentive service and tailored recommendations; Coach Client Advisors to optimize their clienteling performance and ensure the team is all aligned on the different client initiatives and actions to take.
Client Experience Deliver an exceptional in‐store experience through high‐touch service and support the overall client experience in the store. Quickly address client concerns, offer personalized assistance, and ensure a welcoming and sophisticated environment. Client Development Develop and execute the store's client development strategy; Grow the existing client portfolio, expand the client base, and support long‐term goals related to clienteling excellence. Sales Engage with clients, identify their needs, recommend products, and guide them through the purchase process; Product Knowledge Maintain deep knowledge of all product features, craftsmanship, and brand storytelling; Use product expertise to enrich the client experience and support sales performance. KPI Management Set, monitor, and analyse store KPIs, being focused on excellent performances and results; Take action to optimise performance and