Front Desk Manager
Pubblicato il 30-08-2026 - Four Seasons Hotels And Resorts in Venezia
ppFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. /p pAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. /p h3About the location: /h3 pOverlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli. /p h3About the Role /h3 pThe Front Desk Manager oversees all guest-facing operations, ensuring a seamless and personalized experience from arrival to departure. This role leads the Front Desk and the Hotel Assistant Managers fostering collaboration and service excellence in line with Four Seasons’ legendary standards. /p h3What You Will Do /h3 ulliSupervise and guide all Front of the House operations,
including Front Desk and Hotel Assistant Managers, ensuring seamless communication and coordination. /liliMaintain a strong presence in the lobby, engaging with guests and ensuring an elevated level of personalized service. /liliOversee guest arrivals and departures, ensuring efficiency, accuracy, and warmth in every interaction. /liliManage and support the team in resolving guest concerns and service recovery opportunities with professionalism and empathy. /liliMonitor daily performance, service flow, and room readiness, collaborating with Housekeeping and other departments to meet guest expectations. /liliLead and coach the Front of the House team through regular feedback, training, and development initiatives. /liliEnsure adherence to Four Seasons’ standards, policies, and procedures, while maintaining a safe and organized working environment. /liliSupport financial and operational goals through effective scheduling, payroll management, and cost awareness. /liliParticipate actively in departmental meetings, contributing to continuous improvement and innovation in guest experience. /li /ul h3What You Bring /h3 ulli3-5 years of progressive experience in Front Office management within a luxury hotel or resort environment. /liliFluency in English and Italian, another language is a plus. /liliStrong leadership, organizational,
and interpersonal skills, with the ability to motivate and inspire a diverse team. /liliExcellent communication skills and a genuine passion for guest service and personalized hospitality. /liliSolid understanding of hotel operations, including Front Office systems (e.g., Opera, Guest Engagement platforms). /liliProven ability to handle guest concerns with professionalism and grace. /liliCross-cultural sensitivity and the ability to adapt communication and service styles to individual guest needs. /liliDegree or diploma in Hospitality Management or related field preferred. /li /ul h3What We Offer /h3 ulliAnnual Gross Basic Salary of 38.000,00€, and a comprehensive benefits package. /liliExcellent Training and Development opportunities. /liliEmployee Discount for stays at any Four Seasons worldwide. /liliComplimentary Dry Cleaning for Employee Uniforms. /liliComplimentary Employee Meals. /li /ul h3Schedule Hours /h3 ulliFull-time position based at Hotel Danieli, Venice. /liliFlexibility to work weekends and holidays as needed. /liliYou must possess the legal right to work in Italy /li /ul pFour Seasons Hotels and Resorts, a premier luxury hospitality brand since 1961, operates over 120 hotels and resorts globally, renowned for exceptional service and innovation. /p h3Where they work /h3 p1165 Leslie Street, Toronto, Ontario M3C 2K8, CA 10100 Carthay Dr, Lake Buena Vista, FL 32830, US Quai des Bergues 33, Geneva, GE 1201, CH 190 Orchard Blvd, Singapore, Singapore , SG 4591 Blackcomb Way, Whistler, BC V0N 1B4, CA Oeder Weg 15, Frankfurt on Main, HE 60318, DE Hamilton Place, London, England W1J 7DR, GB Jumeira Road 2, Dubai, Dubai, AE /p /p #J-18808-Ljbffr