The selected candidate will operate within a complex ecosystem, where all activities take place in multi-brand and multi-country environments, ensuring consistency, scalability, and quality in the evolution of digital platforms.
As part of the
Customer Process and Channels Interaction Design
team, the role will focus on designing the
CMS editorial experience
using
Adobe Experience Manager (AEM)
.
Working closely with UX/UI designers, the CMS Designer will contribute to the definition of CMS components and editorial logic, ensuring alignment and consistency between design and frontend implementation.
Technical Skills
Strong familiarity with
Content Management Systems
, primarily
Adobe Experience Manager (AEM)
.
Solid knowledge of AEM core concepts, including:
AEM Core Components
Content Fragment Models
and content models
Editorial workflows and logic (authoring, Experience Fragments, DAM)
Understanding of content management best practices and
AEM architecture
.
Ability to perform
functional analysis and requirements mapping
, with attention to CMS dependencies and impacts.
Knowledge of
Information Architecture principles
applied to CMS platforms (content organization, naming conventions, editorial workflows).
Basic knowledge of
Figma
.
Basic knowledge of
HTML
(preferred) and ability to read
CSS
at a high level.
Familiarity with tools such as
ServiceNow
and ticketing / project management systems.
Responsibilities
Participate from the early stages in strategic digital projects, contributing to their delivery using both

waterfall
and
agile
Collaborate with internal stakeholders and cross-functional teams (UX/UI, Content, Visual, Analytics, SEO, Marketing, Product, Sales, and Development).
Design and optimize
AEM components, templates, and modules
, defining fields, functionalities, and editorial logic to ensure a clear and scalable authoring experience.
Define
CMS User Requirements
, translating UX/UI design solutions into specifications aligned with editorial processes and platform architecture.
Optimize and evolve the
CMS backend
, improving effectiveness and usability in multi-brand and multi-country contexts.
Define and govern
CMS usage guidelines
, including editorial rules, component usage standards, and principles of consistency and scalability across brands and countries.
Soft Skills and Attitude
High level of accuracy and attention to detail, with the ability to manage multiple priorities and meet deadlines.
Strong collaboration skills and ability to work effectively within multidisciplinary teams.
Strong focus on quality, thorough documentation, and continuous improvement.
Proactive approach to professional development, with interest in CMS evolution, components, and digital platforms.
Ability to work autonomously in complex environments.
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Cms Designer

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