About Us

From day one at Unobravo, we’ve been on a mission to make mental health support truly accessible to everyone by normalizing therapy, fostering openness, and breaking down the stigma that still surrounds it.

Our success is driven by an exceptional team dedicated to providing high-quality, accessible care, anytime, anywhere. With over 9,500 qualified therapists and more than 10 million therapy sessions delivered, we’re proud to have made a meaningful difference in countless lives.

This is an opportunity to drive the growth of our corporate mental health solutions and scale Unobravo’s impact in the world of work.

We’re seeking someone bold, commercially sharp, and impact-driven, ready to fuel our international expansion through strong partnerships with companies.

The Essentials

Seniority: Mid-Level

Languages: Italian, English

Location: Milan

Salary range: EUR 30,000 - 40,000 in line with our commitment to transparent and equitable compensation practices.

What You’ll Do

As an Operations Specialist,

you will play a key role in ensuring the operational excellence of the therapy journey, monitoring performance end-to-end and proactively addressing risks, bottlenecks, and disruptions.

Your main responsibilities will include:
- Oversee, own and optimize the full acquisition and onboarding journey of new therapists, ensuring targets are met in line with company growth
- Own the implementation of process automation across acquisition and onboarding areas and drive the adoption of AI tooling
- Oversee and continuously improve the clinical onboarding process and team organization, ensuring a high-quality and consistent experience
- Act as the cross-team integration lead for new strategic streams of work across the company into the acquisition and onboarding processes
- Redesign and optimise the therapist offboarding process, ensuring a smooth and compliant experience while gathering scalability and preserving patients needs

Must-have skills
- 3–5 years of e

Operations Specialist

Maestra

Bagnino

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Economo Ristorazione

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