Account Manager

30 ago - Roma
HireMap

Job Description
Non si lasci sfuggire questa possibilità: si candidi rapidamente se la sua esperienza e le sue competenze corrispondono a quanto descritto di seguito.

The Account Manager plays a key role in building and maintaining strong relationships with clients, acting as the main point of contact between customers and the company while contributing to long-term commercial growth.

The successful candidate will be involved in managing existing accounts, understanding client needs, identifying upselling and cross-selling opportunities and collaborating with internal teams to ensure the effective delivery of products and services.

Key Responsibilities Include

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- Managing and developing a portfolio of existing clients.

- Building and maintaining strong long-term client relationships.

- Identifying upselling and cross-selling opportunities.

- Understanding client needs and providing appropriate solutions.

- Coordinating with Sales, Marketing, Operations and Customer Success teams.

- Monitoring client satisfaction and key account performance indicators.

- Supporting contract negotiations and renewals.





- Preparing regular reports on account performance and commercial opportunities.

The role is ideal for professionals with excellent interpersonal and communication skills, a strong customer focus and a commercial mindset. xysqume Previous experience in account management, sales, business development or client-facing roles is considered an advantage.

Requirements

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- Previous experience in account management, sales or a related client-facing role

- Excellent communication and relationship-building skills

- Strong commercial awareness and results-oriented mindset

- Ability to understand client needs and identify business opportunities

- Good organisational and problem-solving skills

- Familiarity with CRM platforms such as Salesforce, HubSpot or similar tools is considered an advantage

- Excellent command of English; knowledge of Italian is considered an advantage

- Ability to work effectively within a team

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