ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise

Fluence in Italian is essential for this role.

General Summary:

The Channel Account Manager is responsible for managing, growing, and retaining a portfolio of allocated Managed Service Provider (MSP) partners in the designated region. The role focuses on driving recurring revenue growth, increasing technology adoption through Cross Sell and Up Sell and building strategic relationships with C- level partner contacts and key decision-makers.

Essential Duties & Responsibilities:
- Manages a named book of 50-200 MSP partner accounts
- Identifies cross-sell and upsell sales-generated opportunities across the product portfolio
- Leads entire sales cycle through contract negotiations, opportunity terms, discounts, and implementation
- Develops account plans for strategic/high-potential partners and strategies for underperforming accounts
- Executes accurate account records, forecasts, and pipeline reviews within CRM
- Collaborates closely with Distribution partners in the allocated region
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Channel Account Manager

Maestra

Bagnino

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