This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Operations Manager based in Italy.

As Business Operations Manager, you’ll play a central role in ensuring commercial operations run smoothly across the EMEA region.
You’ll act as the operational bridge between Commercial, Customer Success, Finance, Legal, HQ Operations, and external partners.
Your scope will span the full commercial lifecycle, from quotations and orders through provisioning, invoicing, renewals, and partner operations.
This is an independent, hands-on role where you’ll own issues, coordinate stakeholders, and drive solutions rather than simply provide administrative support.
You’ll help identify operational bottlenecks and turn recurring challenges into scalable, standardized processes.
Working in a fast-growing healthcare technology environment, you’ll have meaningful exposure to international markets and cross-functional initiatives.

The role offers an opportunity to make a tangible impact on operational efficiency while helping support continued expansion across EMEA.

Accountabilities
- Manage quotations and orders by preparing quotes and order forms, reviewing purchase orders, coordinating approvals, and ensuring accurate handovers between Commercial and operational teams.
- Coordinate order processing and license provisioning, ensuring customer and partner information is complete and resolving operational blockers efficiently.
- Support invoicing and accounts receivable activities by ensuring invoice readiness, coordinating with Finance, monitoring invoice status and overdue receivables, and resolving billing or documentation issues.
- Manage renewal operations by maintaining visibility of upcoming renewals, coordinating preparation across relevant teams and partners, and proactively tracking risks and outstanding actions.
- Support distributor and commercial partner operations, including onboarding, docum

Business Operations Manager

Maestra

Bagnino

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