Technical Service Specialist

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Technical Service Specialist - Campania - ApprendistatoCandidatar-selocations: Italy - Rome: Italy - Campania - Salerno: Italy - Campania - Naplestime type: Tempo Integralposted on: Publicado hojejob requisition id: 31157522Descritivo de CargoAt Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for a Technical Service Specialist to join our Technical Service team and support our customers with high-quality, reliable technical service.### Primary ObjectiveThe Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations.### Key Responsibilities* Provide first-line technical service to Abbott Ambassadors (service interventions requiring less than 4 hours of labor)* Schedule and perform planned maintenance (PM)



activities* Execute hardware and software upgrades (Technical Service Bulletins – TSBs)* Support instrument installations and deinstallations* Contribute to achieving customer satisfaction (NPS), service KPIs, and the district’s economic growth and profitability### Education* Bachelor’s / Engineering degree in medical, electrical, mechanical engineering or medical technology preferred or equivalent experience required* Excellent communication and problem-solving skills* Strong experience using analytical tools and technical software### ### Impact of the RoleThis position plays a key role in ensuring instrument reliability, service quality, and customer satisfaction through effective maintenance, upgrades, and technical support activities.### Abbott is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.The base pay for this position isN/AIn specific locations, the pay range may vary from the range posted.Família de CargoSupport ServicesDivisãoCRL

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