Job Description
The Implementation & Lifecycle Service Offering Lead (Thermal Chain) owns Vertiv’s thermal services and NPDI strategy — including the liquid cooling and high-density portfolio. This is a critical growth area driven by the explosive demand from AI data centres and high-density compute environments, requiring dedicated end-to-end ownership to move faster than the market.
You’ll own the thermal service offering evolution from conceptualization through deployment, maintenance, and continuous improvement, driving adoption and technical acceleration so that thermal solutions are firmly embedded into customer operations. You’ll shape the NPDI pipeline, set pricing strategy, monitor market signals, and coordinate across the Power Train Lead and key stakeholders to deliver a coherent, growth-ready thermal portfolio.
Key Responsibilities
Thermal Services Portfolio Strategy
Own the thermal and liquid cooling offering portfolio, maintaining market-readiness across all lifecycle stages from conceptualization to optimization stages
Drive, own,

and execute on thermal NPDI strategy across the region, identifying new service opportunities aligned to AI data centre and high-density compute growth
Maintain the thermal service offering portfolio roadmap, incorporating market trends, customer feedback, and competitive signals into a forward-looking plan
Lead liquid cooling and high-density service development and enablement, from initial concept through commercial launch and post-deployment improvement
Commercial Strategy & Pricing
Support the Portfolio Strategy Lead in executing commercial strategy by providing thermal-specific pricing inputs, deal structures, and margin data
Contribute to the development of pricing frameworks and commercial policies by supplying technical and service-related market intelligence from the thermal product line
Align with the Portfolio Strategy Lead and Implementation Leads to protect pricing consistency and margin integrity across thermal

Implementation & Lifecycle Service Offering Lead - Thermal Chain - Vertiv

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