Descrizione dell'offerta di lavoro Senior Implementation Project Manager Service Channel is the leading cloud‐based platform for Facilities Management and Maintenance operations. Scopra se questa possibilità è adatta a lei leggendo tutti le informazioni riportate di seguito. We help organizations source, procure, manage, and pay for repair and maintenance services across multi‐site portfolios through a single, integrated system.
With nearly two decades in the market, we combine proven industry expertise with the agility and curiosity of a fast‐growing technology company. We are committed to building both a great product and a great place to work. The Implementation team is seeking a Senior Implementation Project Manager with strong Facilities Management domain expertise to lead customers through successful deployments of the Service Channel platform.
This role owns the full implementation lifecycle for new and existing customers and ensures the solution reflects real‐world facilities, maintenance, and vendor‐management workflows. You will work closely with facilities, operations,

and procurement stakeholders to translate complex business processes into scalable platform configurations. This position requires someone comfortable operating in a fast‐paced environment, balancing technical depth with clear, confident client‐facing communication.
Key Responsibilities
Serve as a functional and domain expert on Service Channel, with a strong understanding of facilities management, maintenance operations, and multi‐site service delivery Lead customer discovery sessions to understand facilities workflows, service models, vendor structures, and operational constraints Translate facilities and maintenance requirements into detailed project plans aligned with scope, budget, and delivery timelines Guide customers through configuration, training, testing, and go‐live with a strong focus on real‐world operational adoption Communicate technical and functional concepts clearly to bo

Senior implementation project manager

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