Software Development Engineer in Test
Pubblicato il 30-08-2026 - Pleased.com in Italia
About Us
Pleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients' customers).
Our work environment is that of a fast-moving startup, not a large, slow enterprise. We value focusing on our users, taking ownership, and getting things done.
About The Role
We are looking for a Senior SDET (Software Development Engineer in Test) to improve software quality across the engineering organization through automation, testing platforms, quality standards and engineering enablement. This is not a feature-testing role. The focus is on building scalable quality solutions and helping teams own quality.
Our Stack
Programming language: Python
DB: MySQL / Mongo DB
DevOps: AWS / Jenkins / K8S
Web: PlayWright
What You'll Be Doing
Build and maintain test automation frameworks
Develop reusable testing tools and libraries
Improve test reliability and reduce flaky tests
Manage test data and testing infrastructure
Integrate testing into CI/CD pipelines
Implement release quality gates
Improve deployment confidence and testing efficiency
Define testing strategies and best practices
Support teams with complex testing challenges
Review solutions from a quality and reliability perspective
Coach engineers on testing and quality ownership
Create standards, documentation and guidelines
Drive adoption of quality practices across teams
Analyze incidents and prevent regressions
Track quality metrics and identify improvement opportunities
What You'll Bring
5+ years of testing experience
Strong coding skills (Python or any other programming language, but willing to write on Python)
Experience with Playwright, Cypress, Selenium, or similar (we use Playwright)
Experience with CI/CD pipelines
Understanding of software architecture and distributed systems
What’s In It For You
Pleased is a remote first company in pursuit of sustainabili