General Manager

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The company

Let's See Italy is an established Rome-based tour operator specialising in guided experiences at the city's principal archaeological and cultural sites, alongside a portfolio of culinary experiences. We operate across the major international distribution platforms and maintain a substantial direct audience. The company is entering a period of planned expansion across product range, language offering, and distribution.

The position

We are seeking a General Manager to assume full operational leadership of the business. The role carries responsibility for commercial performance, operational delivery, team leadership, and — critically — the company's institutional relationships with the sites at which we operate.

This is a senior appointment with genuine autonomy and accountability.

Principal responsibilities
- Institutional and site relations_
- Manage and develop the company's relationships with Parco Archeologico del Colosseo, the Vatican Museums, and other principal sites, including allocation agreements, access arrangements, and compliance with site regulations




- Represent the company with ticketing concessionaires, cultural institutions, and industry bodies
- Anticipate and respond to changes in site access policy, working to secure and protect the company's operating position
- Develop commercial partnerships with museums, and local operators to expand offerings outside of Rome
- Operations and delivery_
- Direct day-to-day operations across tours, guiding, ticketing, and customer service
- Lead a team of approximately eight, comprising operations, guide management, ticketing, and customer care functions
- Establish and maintain guide performance standards, training, and quality assurance across an expanding guide roster
- Ensure operational compliance with Italian regulations governing licensed guiding and tour operation
- Commercial and financial_
- Hold accountability for the operational P&L;, including margin by product, cost control, and capa

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7koef6