Service Management Analyst
Pubblicato il 30-08-2026 - Teamsystem in Italia
We are the leading Tech Company in Europe , supporting digital innovation for over 45 years.
We are committed to bringing digital technology into every business . By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes. from HR and customer relations to e-invoicing and digital payments.
The Research and Development team is the beating heart of the Group’s innovation. We are constantly committed to researching and developing new technologies and solutions to anticipate market needs and exceed our customers’ expectations. We invest significantly in artificial intelligence (AI), exploring its potential to develop innovative solutions and improve our products and services.
We are looking for a Platform Operations Analyst to join our team: here you will have the opportunity to refine your skills and work on stimulating projects with the goal of defining the vision and a clear, sustainable roadmap that ensures its delivery and continuous improvement.
Supporting cross-team coordination and platform project workflows by tracking status, handling follow-ups, and maintaining alignment across shared goals and workstreams.
Building high-impact materials and reporting tools, including presentations, reports, and dashboards for leadership meetings and internal steering committees, translating complexity into clear, structured messaging.
Conducting analysis and research by collecting and processing data, performing competitive analyses, and preparing business cases and internal proposals to support strategic decisions across the Platform Direction.
Overseeing backlog management for the directorate, coordinating priorities to ensure key initiatives consistently maintain momentum.
Serving as the primary stakeholder interface between platform leadership and internal teams, ensuring seamless information flow and precise expectation management.
2+ years of e